Terms and Conditions of Service

These terms govern access to and use of the Enjoy the Club service (app, desktop application and related features) and the conditions applicable to end users, DJs, venues and event organizers.

Please read carefully before using the platform; continued use implies full acceptance of these conditions.

Last updated: 20 June 2026

Data Controller

• Legal name: AppXpert Solutions SL
• Tax ID (CIF): B56200264
• Registered address: Calle Alejandro Dumas 17, Entresuelo, 29003, Málaga, Spain
• Legal representatives: Álvaro Alonso López (Director) and Cristian Alberto Sánchez Salido (Director)
• Contact email: it.support@enjoytheclub.es
• Contact phone: +34 611 900 557

Processing of personal data is governed by our Privacy Policy.

1. Acceptance of these terms

1.1. Welcome to Enjoy the Club, a service operated by AppXpert Solutions SL (the "Company", "we" or "us"), with registered office at Calle Alejandro Dumas 17, Entresuelo, 29003 Málaga (Spain).

1.2. By accessing and using our website, app, desktop application and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any of them, you must stop using the Services.

1.3. We reserve the right to modify these Terms at any time. We will notify you of those changes by email or by any other reasonable means. Your continued use of the Services after a change implies acceptance of the updated Terms.

2. Description of the services

2.1. Subject matter

Enjoy the Club allows venues and event organizers (clubs, pubs, beach bars, restaurants, hotels, gyms, weddings, festivals, etc.) to offer their guests features such as:

• Request songs (with a live DJ or via manual/automatic systems).
• Send messages and photos to the event screens (Photo Wall) and join collaborative albums.
• Take part in contests or interactive activities.
• Get metrics and reports to better understand audience preferences.

2.2. Payment models

• Per-request fees → The end user can pay to request a specific song. The venue can enable free modes (for example, in automated playlist systems).
• B2B subscription (venues/organizers) → Monthly subscription or fixed fees that the venue pays to the Company in exchange for reduced commissions or premium features.
• Sale of physical products (Welcome Pack, etc.) → Aimed mainly at venues, regulated by specific agreements.

2.3. Role of the Company

We do not manage music licenses or copyrights. Each venue, DJ or organizer is responsible for holding the permissions required to play music. We are not responsible for the final content played or for any license infringements by third parties.

3. Access and user registration

3.1. Age and confirmation by action → Use of the Services is reserved for users aged 18 and over. Age confirmation is by user declaration at the time of each action (request a song and pay, including guest mode; upload photos; create an account), without document verification, since a stricter check would be disproportionate for this type of operation. By performing those actions you declare you are over 18. The Company cannot verify users' actual age with absolute certainty, and this declaration does not relieve the Company of its legal obligations. If a parent/guardian detects that a minor has used the service without consent, they can contact us at it.support@enjoytheclub.es to void the operation and, where appropriate, delete the information.

3.2. Account and roles → Managers, organizers or DJs can create a "staff" account to access management and analytics tools. End users can use many features without a formal account (anonymously), optionally providing an email to receive the payment receipt.

3.3. Contact information → You are responsible for the truthfulness and accuracy of the information you provide.

4. Song requests and payments

4.1. How it works → When a user pays to request a song, an authorization hold (not an immediate charge) is placed on the amount. Once the DJ or system marks the song as played (at least 30 seconds of recognizable playback), the payment is captured. If the song is never played, the hold is voided and no charge is made.

4.2. Playback modes

• Live DJ → The DJ receives the request and decides when and how to play the song (it may be a remix, mashup, etc.). It is considered "played" if at least 30 seconds of the requested track sound in an identifiable way. This makes it easier for the DJ to integrate requests into their sets.
• Manual system → A manager or venue staff member handles and schedules requests manually.
• Automatic system → The venue can enable a playlist mode where requests may be free for the end user (the venue covers the fee with the Company).

4.3. Disputes or claims → If you believe your song was not played or was played incorrectly, you can open a support ticket. We will assess the technical information available (logs, communication with the venue, etc.) to decide, at our discretion, whether a refund is due.

4.4. Payment methods → We use Stripe (or similar) as our payment gateway. We do not handle cash payments or methods outside the platform; if the venue uses them, it is at their sole responsibility.

4.5. Immediate execution and waiver of withdrawal → By requesting and paying for a song or any other immediately executed digital service, you expressly request that performance begin immediately and acknowledge that, once fully performed (the song played), you lose the right of withdrawal provided for in Article 103.a) of Spanish Royal Legislative Decree 1/2007 (TRLGDCU). This request and acknowledgement are captured at the time of purchase and reflected on the payment receipt. The above does not affect your right to a refund when the song is not played as set out in section 14.1.

5. Fees, subscriptions and B2B services

5.1. Per-request fees → At certain venues, each request generates a fee payable to the Company. The remainder is transferred (via Stripe Connect or another method) to the venue or DJ account, according to the split agreed between them.

5.2. Monthly subscriptions → Some venues take a flat fee to reduce commissions or access premium features, governed by a specific B2B agreement.

5.3. Physical products → Sale of Welcome Packs or other materials is governed by separate agreements. Returns or issues are reviewed case by case.

6. Prohibited activities

By using the Services, you agree not to:

• Carry out acts that violate the law or these Terms (uploading illegal, defamatory or misleading content).
• Interfere with the security of the Services or access third-party systems or data without authorization.
• Upload content with viruses, trojans, spam or malware.
• Use automated methods (scraping, bots, etc.) to extract data without our express consent.
• Impersonate another person or use someone else's credentials.
• Place an excessive load on our infrastructure (denial-of-service attacks, etc.).
• Carry out acts that damage the reputation of the Company or the Services.

We reserve the right to suspend or cancel access for any user who violates these prohibitions.

7. User content and contests

7.1. Responsibility for content

Managers/administrators/organizers can upload photos, descriptions, events, etc. They are solely responsible for ensuring such content complies with the law (including copyright or image rights). The Company does not supervise or guarantee the accuracy, lawfulness or relevance of that content.

7.2. Reviews and ratings

Users can leave reviews about DJs or venues, which must be truthful and respectful. The Company may remove reviews containing defamatory, violent or offensive language.

8. Photo content: Photo Wall and collaborative album

This section governs the upload of photos at enabled events.

8.1. How it works

There are two ways to contribute photos:

• Screen-projection request → You request that your photo be shown on the event screen. The request reaches the manager/organizer, who accepts or rejects it. If accepted, the photo is projected and saved to the collaborative album; if rejected, it is not shown or saved.
• Direct upload to the collaborative album → You can upload photos directly to the album without prior approval. These images go through automated moderation (section 8.6) and the organizer may delete them afterwards.

8.2. Acceptance

By uploading a photo you accept these Terms and the Privacy Policy.

8.3. User warranties

You declare and warrant that:

• (i) you are over 18 and the author or holder of sufficient rights to the image;
• (ii) you have the consent of every identifiable person who appears in it, including people in the background;
• (iii) at events with public or promotional distribution (clubs, festivals, concerts), none of the identifiable people are minors;
• (iv) the content is lawful and does not infringe third-party rights.

8.4. Licence of use (UGC)

You retain authorship of your photos. By uploading them, you grant the Company and the event organizer a free, non-exclusive, sublicensable licence to host, reproduce, display and publish those photos in the context of the event and on the organizer's channels, including their social media as user-generated content (UGC).

This licence terminates when you request removal of the photo (section 8.7) and operates going forward: distributions the organizer had already made on their own channels before removal are governed by the organizer's own terms as Controller and may not be reversible from the Company.

8.5. Organizer's album

The collaborative album is the property and responsibility of the event organizer. The Company acts as a technical intermediary (Data Processor). By taking part in the album, you authorize the organizer to use your content under the licence in section 8.4. Only the organizer can delete photos from their event album, without prejudice to your right to delete your own (section 8.7).

8.6. Prohibited content and moderation

It is forbidden to upload illegal, violent, sexual, offensive content, content that infringes third-party rights or content unrelated to the event. Photos may be analyzed by an automated AI-based moderation system, whose sole purpose is to detect inappropriate content; this system does not identify people or perform facial recognition. The Company and the organizer may hide or delete any photo without notice, and the organizer can remove from the event anyone who uploads inappropriate or illegal content.

8.7. Liability, indemnification and removal

• You are solely responsible for the content you upload and will hold the Company and the organizer harmless against any claim arising from such content, including claims relating to third-party image rights.
• You can delete your own photos from your session (even as an anonymous user, via your device identifier). If you clear your cache or browser data, you will lose that ability and will have to request removal via a support ticket.
• Anyone who appears in a photo can request its removal at it.support@enjoytheclub.es, stating the event.

8.8. Public-distribution events vs. private albums

• At events with public or promotional distribution (clubs, festivals, concerts), the Company does not project on screen or enable for social media distribution (UGC) photos featuring identifiable minors. Before any publication on their channels the organizer must approve the images and is obliged not to distribute those of identifiable minors.
• In private event albums (for example, weddings — Enjoy Wedding), the album belongs to the organizer (e.g. the couple) and is used in a private, family context. Minors may appear in that private album; any later public distribution is the organizer's responsibility, and they must obtain consent from the minor's parents or guardians.

9. Desktop application (screen display)

9.1. We make available to venues and organizers a desktop application (and a Lite version accessible without download) to manage and project event content on screens or Smart TVs, with optional NDI input. We grant you a personal, non-transferable, revocable licence to use that application solely for the purposes of the service.

9.2. Decompiling, reverse-engineering, modifying or redistributing the application without our express authorization is prohibited.

9.3. The application may automatically send technical logs upon errors for the sole purpose of diagnosing and resolving issues, in line with the Privacy Policy. It does not include analytics tools.

10. Intellectual property rights and licences

10.1. Company ownership → We own or are licensees of the intellectual property rights relating to the platform, logos, marks, designs and other content. Reproduction, distribution, modification or commercial use without our prior written authorization is prohibited.

10.2. Third-party content → Each venue and DJ is responsible for obtaining the licences required to play music. The Company disclaims any liability for copyright infringements committed by third parties.

10.3. User content → Photos uploaded by users are governed by the licence in section 8.4.

11. User data and confidentiality

11.1. User responsibility → Although we run periodic backups, each user or venue is primarily responsible for the information they upload or generate. We are not liable for loss or corruption of data caused by factors beyond our control.

11.2. Statistics and anonymized data → The Company may collect and use anonymized data for statistics and service improvement, including aggregated sharing with organizers and music industry partners. Personal data is governed by our Privacy Policy.

12. Limitations of liability

12.1. No warranties → We provide the Services "as is" and "as available". We do not guarantee 100% uptime or absence of errors. We will make reasonable efforts to keep the platform running, but we are not liable for damages arising from outages or technical issues beyond our control.

12.2. Off-platform use → If the venue handles payments or requests outside our system, the Company is not responsible for those arrangements.

12.3. Exclusion and limitation of liability → To the maximum extent permitted by law, we will not be liable for losses, indirect damages, lost profits or third-party claims arising from the use (or inability to use) of the Services, and our total liability is limited to the amount the user or venue has paid us directly in the last six (6) months.

These limitations apply in full to business-to-business (B2B) relationships. For users acting as consumers, these limitations apply only within the limits of Spanish Royal Legislative Decree 1/2007 (TRLGDCU); nothing in these Terms limits or excludes liability for wilful misconduct, gross negligence, damage to life or physical integrity, nor any other liability that consumer rules do not allow to be limited or excluded.

13. Indemnification

You agree to indemnify and hold the Company (as well as its officers, employees, agents and affiliates) harmless against any claim, damage, loss or expense (including attorneys' fees) arising from:

• Your use or misuse of the Services.
• Your breach of these Terms.
• Any content you upload or action you take that infringes third-party rights (for example, copyright or image rights, including those of people appearing in your photos).
• Any act that harms another user, venue, organizer or third party.

14. Refund policy

14.1. Refunds for song requests → If the song is not played (or is played for less than 30 recognizable seconds), the hold is voided and no charge is made. If you believe your request was not fulfilled, open a support ticket; if appropriate, we will process the refund as soon as possible.

14.2. Physical products → Claims or returns are governed by the B2B agreement with the venue or by contacting the Company.

15. Term and service suspension

15.1. Term → These Terms remain in force while you use the Services.

15.2. Right of termination → We may suspend or cancel your access where there is good cause: breach of law or of these Terms, security reasons or fraudulent use. Except where urgency or security reasons prevent it, we will give you reasonable advance notice. For consumers, this right is exercised in accordance with applicable consumer rules.

15.3. Staff accounts → Access for managers, organizers or DJs may be revoked at the request of the venue owner or where there is a conflict between the parties.

15.4. Effects of termination → If your account is suspended or cancelled, we may keep or delete your data in accordance with our Privacy Policy.

16. Electronic communications and signatures

16.1. By using the Services, you accept that any notice, agreement or communication will be made electronically (by email or through the platform).

16.2. You acknowledge the validity of these Terms and of any electronic consent, with no need for a physical document or handwritten signature.

17. Governing law and jurisdiction

17.1. These Terms are governed by Spanish law.

17.2. Both parties submit to the jurisdiction of the Courts of Málaga (Spain), expressly waiving any other venue, except where mandatory consumer rules state otherwise.

17.3. Alternative dispute resolution for consumers → If you act as a consumer, you may turn to alternative consumer dispute resolution systems (for example, the Consumer Arbitration Boards) and you retain the right to litigate before the courts of your domicile where consumer rules so provide.

18. Changes to these terms

18.1. We may modify these Terms in whole or in part at any time.

18.2. We will notify those changes by email or by notice within the platform.

18.3. Your continued use of the Services after a modification implies acceptance of the updated Terms.

19. Miscellaneous

19.1. Severability → If any clause is held void, the rest will remain in force.

19.2. No waiver → Failure to enforce any provision is not a waiver of that right.

19.3. Entire agreement → These Terms constitute the entire agreement between you and the Company regarding use of the Services.

19.4. Assignment → The Company may assign its contractual position to a third party that acquires all or part of the business related to the Services, with prior reasonable notice.

20. Contact and support

• Email: it.support@enjoytheclub.es
• Postal address: AppXpert Solutions SL, Calle Alejandro Dumas 17, Entresuelo, 29003 Málaga, Spain

Thank you for using Enjoy the Club! By continuing to use our Services, you declare that you have read and fully accepted these Terms and Conditions.